Legal
The following sections contain the key legal information pertaining to the use of Graphex Software’s website and also the Graphshare SaaS product.
Overview
Our Commitment To Privacy
At Graphex Software, we are committed to protecting your privacy and ensuring the security of your personal information. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website www.graphex.software/legal and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the Graphex Software website and Graphex’s Products and Services. The types of personal information collected as are:
- First Name
- Family Name
- Email address
The Way We Use Information
We do not share this information with outside 3rd parties.
Information will only ever be used to deliver the services and support or carry out the transactions that have been requested.
We would use information collected to customize, analyze and improve our products, services, technologies, communications and relationship with you
Information collected will only be used for marketing material providing prior consent has been given. User’s must proactively provide communication details along with their consent to enable correspondence.
Levels of correspondence subscription
- Blogs and News
- White Papers
- Product Announcements
- System generated product based correspondence
- Newsletters
- All emails
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
However may disclose your Personal Information in connection with law enforcement, fraud prevention or other legal action; as required by law or regulation.
When using Graphex Software’s solution Graphshare – personal data will be used to communicate essential correspondence involving to the running of the service; including sending updates, technical notices, security alerts, and support messages
Our Commitment To Data Security
Graphex takes all reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorized access, modification or disclosure. The ways we do this include:
- using encryption when collecting or transferring sensitive information, such as credit card details;
- limiting physical access to Graphex’s office and other related premises;
- limiting access to the information we collect about you;
- ensuring that we have appropriate security safeguards to keep personal information secure; and
- where required by law, destroying or de-identifying Personal Information.
These measures include encryption, firewalls, and access control procedures. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Legal Compliance
We may disclose your personal information (First Name, Last Name, Email address) where required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).]
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintained by changing your personal preferences in ‘Update Preferences’ links provided. We use this procedure to better safeguard your information and ensure your consent is accurate and up to date.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email at hello@graphex.software
To make full use of Graphex Software’s products and services your computer, tablet or mobile phone will need to accept Cookies and ensure Local Storage is enabled. Graphex uses Cookies to give user a more engaging user experience.
Cookie usage and site data information
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise the device you are using and provide you with a better website experience.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. Cookies in themselves do not identify the individual user, just the computer or mobile device you are using via a randomly generated identifying tag.
Local Storage is in addition to a site cookie, is allows the browser to record certain page ‘states’ so pages can be reloaded with the appropriate content in a performant manner. Local storage enablement is standard practice in many websites and is strictly limited to site functionality within Graphex’s websites. One example of functionality requiring this is a navigational crumbtrail, further details on this are described below.
See what types of Cookie Graphex Software uses & our Cookie policy
There are various categories of Cookies that Graphex employs; They have been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie guide published in April 2012.
Category 1: Strictly Necessary Cookies
These Cookies enable services you have specifically asked for.
These Cookies are essential in order to enable you to move around Graphex’s Product and Services and use its features, such as accessing secure areas of the website. Without these Cookies, services you may request, such as shopping baskets or e-billing, may not be provided. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
Category 2: Performance Cookies
These Cookies collect anonymous information on the pages visited.
These Cookies collect information about how visitors use Graphex’s Product and Services for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don’t collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how Graphex Product and Services work.
Category 3: Functionality Cookies and site data
These Cookies remember choices you make to improve your experience.
Strictly Necessary, Performance and Functionality Cookies
We need to use these three categories of Cookie to maintain Graphex’s Product and Services effectiveness, ease of use, and to provide you with a seamless experience. As such we have not provided an opportunity for these to be disabled independently, and by using our site and online services you are agreeing that we can place these types of Cookies on your device.
Examples of functional cookies are as follows:
- Offer Live Chat Support (If available)
Track the pages you visits via Google Analytics
Allow you to share pages with social networks such as Facebook (If available)
Allow you to share pages via Add This (If available)
- Automatically receive the latest version of any available updates
In additional to browser cookies, Graphex’s websites will also require Local Storage enabled within browsers. This is standard practise for many websites; functionality such as the navigation crumbtrail requires this enabled to ensure the crumbtrail’s state is maintained during a page refresh and other scenarios. Local Storage is also known as Web Storage as is a setting that can be enabled/disabled via an internet browser.
How to manage or opt out of Cookies
If you’d prefer to restrict, block or delete Cookies from Graphex, you can use your browser to do this. www.aboutcookies.org gives full details of how to manage Cookies on different types of web browser.
If you decide not add Graphex’s websites as “trusted” sites, please be aware that you will be unable to use engage at an optimised level.
You can find more information about Cookies at: