User experience (UX) plays a pivotal role in the success of Software as a Service (SaaS) applications. While traditional SaaS solutions have long been central to enterprise workflows, the advent of AI-first applications is setting new standards that are rapidly leaving older SaaS models behind. The rise of Generative AI…
For CIOs and CTOs committed to elevating data management within their organisations, here are twelve serious yet practical steps to improve the experience of data consumers. Originally, this list was meant to include ten strategies, but upon reflection, two additional steps were too essential to leave out. Recognise Data as…
For years, the narrative surrounding enterprise software has been one of complacency. The prevailing attitude was, "No one ever got fired for buying IBM," or later, SAP, Oracle, Microsoft, or Salesforce. But time catches up with everyone, and the truth is that enterprise software has not been delivering value for…